Weak market growth and a raft of impending regulation means the buy side will increase IT budgets in 2013, says Ovum. See on www.moneycontrol.com Photocredit: yuria: (via Mister Tea Infuser) Related articles Ovum puts SpeechStorm ‘On the Radar’ for Personalized IVR Customer Experience Best Practices & Issues – CX Journey: The 12 Essentials of the Customer [...]![]()
